HVAC & home services
Books service calls, captures emergency requests after hours, and quotes routine maintenance — without a human picking up.
Emergency triageService area Q&AFree estimate
31% more booked jobsRead more →
Now answering calls in 12 industries
The receptionist thatnever sleeps.
Pivot Assist answers every inbound call in natural human-like speech, books appointments straight into your calendar, and transfers to a human the moment it matters.
- < 1 ring
- Average pickup
- 98.4%
- Booking accuracy
- 120k+
- Calls handled / mo
Live call
+1 (415) 555 · 0186
Hi, do you have anything available Thursday afternoon?
Let me check Dr. Patel's calendar... I have 2:15 or 3:30 pm Thursday. Which works?
3:30 is perfect.
Booked. You'll get a confirmation text in a moment, and a reminder the morning of.
Appointment booked · Google Calendar00:42
Trusted by appointment-driven teams
Brightline HVACRidgemont SalonHalverson LawCypress RealtyNorthgate VetSummit RoofingThe Atrium SpaCoastal Auto RepairBrightline HVACRidgemont SalonHalverson LawCypress RealtyNorthgate VetSummit RoofingThe Atrium SpaCoastal Auto Repair
How it works
Live in one afternoon.
Most of our customers are taking real calls before the end of the day they sign up. Here's the path.
- 01
Tell it about your business
Hours, services, pricing, FAQs, transfer numbers, policies. Our onboarding turns that into your agent's brain in under 10 minutes.
- 02
Connect your calendar
Google Calendar or your own webhook. The agent checks real availability and books in real time during the call.
- 03
Pick a phone number
Get a new Pivot Assist number — live in minutes — or port your existing line to us, which takes 1–2 weeks per carrier rules.
- 04
Watch the dashboard
Every call is logged, transcribed, and searchable. You see what callers asked, what got booked, and what got transferred.
What it does
Built for the call your front desk can't get to.
Every feature is designed around the one thing that matters most: a caller hanging up satisfied — booked, answered, or routed to the right human.
Natural conversation
600ms response latency. Real backchanneling, interruptions, pauses. Callers regularly don't realize it's not a human.
Real-time booking
Checks live availability, offers slots, confirms, sends a calendar invite — all inside a 90-second call.
Smart transfer
Routes to the right person — owner, billing, manager — based on what the caller actually needs.
Knows your business
Hours, pricing, policies, FAQs are pulled directly from your dashboard. Updates take effect instantly.
Transcripts & recordings
Every call logged and searchable. Filter by outcome, caller, or service. Export anything.
After-hours mode
Nights, weekends, holidays — answered. Configure separate scripts and transfer rules for outside business hours.
Who it's for
Tuned for the way your industry actually answers the phone.
We start every deployment with a vertical-specific prompt set, then tune to your business. No generic call-center scripts.
Salons & spas
Handles after-hours bookings and waitlists. Knows your stylist menu, pricing, and last-minute availability.
WaitlistStylist menuTipping policy
2.4x weekend bookingsRead more →
Law firms
Intakes new clients with the right context, transfers urgent matters, and answers consult questions.
Intake scriptConflict checkUrgent transfer
84% intake completionRead more →
Real estate
Captures every showing request. Answers listing questions and routes to the right agent on the team.
Listing Q&AShowingsTeam routing
0 missed leadsRead more →
Veterinary
Triages urgency, books exams and grooming, and reminds owners about prescription pickups.
Urgency triageRx remindersGrooming
−47% phone tagRead more →
Med spas & wellness
Walks callers through service options, handles deposit-required bookings, and protects no-show policy.
DepositsPre-careNo-show policy
Higher show rateRead more →
Pricing
One number. Always answered.
7-day free trial. No card to start. Cancel any time.
Starter
For solo practitioners and small teams just replacing voicemail.
$99/month
- Single phone number
- Live calendar booking
- Email + SMS confirmations
- Searchable transcripts
Most popular
Growth
For appointment-driven businesses that fill the calendar by phone.
$249/month
- Multiple phone numbers
- All calendar integrations
- Smart transfer rules
- Searchable call history
- After-hours mode
Practice
Multi-location and high-volume practices with custom needs.
Custom
- Multiple locations & teams
- Custom webhook integrations
- Single sign-on
- Custom retention policies
- Dedicated success engineer
Stuck on setup? Add 30 minutes of concierge setup help for $99 — we walk you through call forwarding, calendar wiring, and your first test call.
White-glove · rep-sold
Pro Launch
We build, tune, and ship your agent for you — then ride along during your first week of real calls and tune it based on what we hear. The differentiator vs. DIY: first-week real-call tuning is what self-serve customers can't replicate on their own.
$1,000setup+$249/month after
Talk to sales- Custom agent built and tuned for your business
- First-week real-call tuning — we listen to your actual calls and refine the prompt
- Number porting handled for you
- Calendar + CRM integrations wired up
- Includes Growth plan ($249/mo) after the first month
- 30-day money-back guarantee on the monthly portion
FAQ
Common questions, answered.
Don't see what you're looking for? Reach out from the contact form once you start your trial — we read every message.
Will my callers know it's an AI?
We're explicit when asked, and the agent will introduce itself by your business name. In practice the conversation is so natural that most callers describe the experience as talking to a friendly receptionist.
What happens when something is outside what the agent can handle?
It transfers — to the number you choose, with caller context delivered via a quick voice handoff or SMS summary. You can configure transfer rules for billing, urgent matters, specific staff, and after-hours.
How fast can I be live?
If you go with a new Pivot Assist number, you can be answering real calls the same day you sign up — provisioning takes minutes. If you want to keep your existing business line, see the question below about porting.
Can I keep my existing phone number?
Yes. Porting your existing number to Pivot Assist is supported, but the carriers run that process and it typically takes 1–2 weeks from request to cutover. We strongly recommend pairing a port with a temporary new Pivot Assist number so you can start taking calls right away while the port works through the carriers.
Which calendars work?
Google Calendar via OAuth, or your own scheduling system via webhook. We can also push to most CRMs if you have one.
Pivot Assist · AI Voice Receptionist
Stop missing the call that would've been your next customer.
Set up your agent in 10 minutes. Take real calls today. Cancel any time during your 7-day trial.