We answer every call, book the job, and text your customer the confirmation.
Pivot Assist answers every inbound call in natural human-like speech, books appointments straight into your calendar, and transfers to a human the moment it matters.
Read the transcript
- Agent: Hi, this call may be recorded, and I'm an automated assistant. You've reached SoldByDesignArt. What's going on with your heating or cooling today?
- Caller: Yes. I would like to move my Monday appointment.
- Agent: I can help with that. Your appointment is set for Monday, October 26 at 11:00 AM. What day and time would you like to move it to?
- Caller: I need to move my appointment to one PM.
- Agent: I have openings at 12:30 PM, 1:00 PM, and 1:30 PM on Monday, October 26. Would you like to move your appointment to 1:00 PM?
- Caller: Yes.
- Agent: Done. You're now booked for Monday, October 26 at 1:00 PM.
- Caller: Thank you.
Hear it live: call (949) 844-2169
Try asking it to book a 15-minute intro call for Thursday afternoon.
- Answers 24/7Nights, weekends, holidays
- Books your calendarStraight into Google Calendar
- Transfers to a humanOn the calls that matter
- Month-to-month, cancel anytime
- 30-day money-back guarantee on your first month
- Spam calls we catch don't count toward your minutes
- Works with Google Calendar
Live in one afternoon.
Four steps, and a new number can be answering calls the same day. Here's the path.
- 01
Tell it about your business
Hours, services, pricing, FAQs, transfer numbers, policies. Our onboarding turns that into your agent's brain in under 10 minutes.
- 02
Connect your calendar
Connect Google Calendar. The agent checks real availability and books in real time during the call.
- 03
Pick a phone number
Get a new Pivot Assist number — live in minutes — or port your existing line to us, which takes 1–2 weeks per carrier rules.
- 04
Watch the dashboard
Every call is logged and transcribed, and you can look up any caller by number. You see what callers asked, what got booked, and what got transferred.
Built for the call your front desk can't get to.
Every feature is designed around the one thing that matters most: a caller hanging up satisfied — booked, answered, or routed to the right human.
Natural conversation
Natural speech with real backchanneling, interruptions, and pauses — not a phone tree, and not a script being read at you.
Real-time booking
Checks live availability, offers open slots, confirms the booking, and writes it to your calendar before the caller hangs up.
Smart transfer
Routes to the right person — owner, billing, manager — based on what the caller actually needs.
Knows your business
Hours, pricing, policies, FAQs are pulled directly from your dashboard. Updates take effect instantly.
Transcripts & recordings
Every call logged and transcribed. Look up any caller by number, and export your calls to a spreadsheet (CSV).
After-hours mode
Nights, weekends, holidays — answered. Outside your business hours, your agent still books a time or takes the caller's details, and passes emergencies to your emergency transfer number if you've set one.
Templates for 14 kinds of local business.
Built for local, appointment-driven businesses. Start from the template closest to yours, then tune it to your hours, services, and transfer rules. No generic call-center scripts.
- Auto repair shop
- Cleaning services
- Garage door repair
- HVAC contractor
- Law firm
- Locksmith
- Pest control
- Plumbing contractor
- Property management
- Real estate agent / team
- Restoration / water & fire damage
- Roofing contractor
- Salon / beauty
- Veterinary clinic
One price. Everything included.
7-day free trial. Card required, not charged until the trial ends. Cancel any time.
Pivot Assist
One plan. Every feature. No tiers to decode.
- 1,000 minutes included
- then $0.39/min
- No setup fee
- set it up yourself in minutes
- $499/mo per extra location
- added on a call with us
- Month-to-month
- 30-day money-back on your first month
- Answers every call 24/7 — nights, weekends, holidays
- Books into your Google Calendar during the call
- Texts callers a booking confirmation when they ask for one
- Transfers to your team when a caller asks for a person
- Full transcript of every call, with search by caller number and CSV export
- Call recording and playback
- 14 industry templates, tuned to your business
- A new business number, or port the line you already use
- Dashboard for call stats, appointments, and leads
Guided Setup: $499 one-time — we build it, set up forwarding, and tune it on your real calls for the first week. Waived for the Founding 10.
$2,990/year — 2 months free, Guided Setup included ($499 value). Paid upfront for your first location. Book a call
Running more than one location? Each additional location is $499/month and gets its own number, calendar, and agent. We add locations on a call with you, not at checkout. Book a call
We're taking on our first ten businesses with the $499 setup fee waived — built and tuned for you, with a real person listening to your first week of calls. In exchange we ask for honest feedback, a case study, and an introduction if we earn it.
Ask about the Founding 10Common questions, answered.
Don't see what you're looking for? Reach out from the contact form once you start your trial — we read every message.
Will my callers know it's an AI?
Yes, right away. Every call starts with "this call may be recorded, and I'm an automated assistant," and then the agent greets the caller with your business name. Call our line to hear exactly how it sounds.
How does billing work?
We add up the actual seconds of your calls and round up once, at the end of your billing period — never call by call. Spam, robocalls, silent calls, and calls our system drops don't count toward your minutes, and they're labeled in your call log. You'll get an email at 80% and 100% of your minutes. We give at least 30 days' notice by email before any price change. Monthly plans are month-to-month: cancel any time from your dashboard, and service runs to the end of the month you've paid for. Your first month has a 30-day money-back guarantee.
What happens when something is outside what the agent can handle?
It transfers — to the number you choose, with a quick voice handoff so the person picking up knows why the caller is on the line. You can configure transfer rules for billing, urgent matters, specific staff, and after-hours.
How fast can I be live?
If you go with a new Pivot Assist number, you can be answering real calls the same day you sign up — provisioning takes minutes. If you want to keep your existing business line, see the question below about porting.
Can I keep my existing phone number?
Yes. Porting your existing number to Pivot Assist is supported, but the carriers run that process and it typically takes 1–2 weeks from request to cutover. We strongly recommend pairing a port with a temporary new Pivot Assist number so you can start taking calls right away while the port works through the carriers.
Which calendars work?
Google Calendar, connected from your dashboard.
Stop missing the call that would've been your next customer.
Set up your agent in 10 minutes. Take real calls today. Cancel any time during your 7-day trial.